FORUM

This Support Services Agreement does not cover the following items:- 1. Installation of new hardware or non-EURIKA software. 2. Physical Repair of failed hardware, we do not provide physical repair of hardware such as PC, Notebook, Server, etc. 3. Physical Repair of failed networking, such as switc...

EXCLUSION OF LIABILITY, EURIKA MAKES AND CLIENT RECEIVES NO WARRANTY EXPRESS OR IMPLIED AND THERE IS EXPRESSLY EXCLUDED ALL WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. CLIENT ACKNOWLEDGES AND AGREES THAT THE MAINTENANCE FEES AND OTHER CHARGES WHICH EURIKA IS CHARGING UNDER TH...

Days: MONDAY to FRIDAY Time: 9.00am – 5.30pm Telephone: 03-7805 3923 Fax: 03-7804 6530 Email: fahmi@eurika.com.my, radhi@eurika.com.my, isma@eurika.com.my Contact Person : 1. WAN MOHD FAHMI (Technical Support) 2. MOHD RADHI DAUD (Technical Engineer) 3. MUHD ISMAYUJA BIN MAT TOZI (Channels ...

The period of the Support Services Agreement shall be one (1) year from the Effective Date.

During the term of this Agreement, EURIKA will provide the services described herein so as to maintain the Covered Software in good working order, keeping it free from material defects so that the Covered Software shall function properly and in accordance with the accepted level of performance.

During the term of this Agreement, EURIKA agrees to provide maintenance and support services for the Covered Software operating at the site(s). Covered Software does not include hardware vendor operating systems and other system software, Client-developed software, and third-party software (except a...